Job Details

• Receive and log MDR requests and associated records; verify package completeness, establish case files, and identify missing information for follow-up.
• Maintain accurate case data, document inventories, routing logs, suspense dates, and status entries in approved databases and tracking tools.
• Prepare records for review through document organization, scanning, indexing, labeling, and electronic file quality checks using authorized equipment and procedures.
• Route cases, referrals, and supporting materials to designated reviewers; track pending actions and elevate delays or discrepancies to the QualX lead.
• Draft routine acknowledgments, status correspondence, and transmittals using approved templates for review and authorization.
• Assemble completed case packages, reconcile page counts and attachments, and prepare records for handoff to the Government MDR Program Manager for final release.
• Support approved workflow improvements and automation by documenting intake steps, testing administrative tools, and tracking internal processing time separately from external review delays.
• Provide accurate workload and status data for production reporting; protect classified records and support inventory, storage, and workspace security procedures.

REQUIRED QUALIFICATIONS
• Active, fully adjudicated Top Secret clearance with Sensitive Compartmented Information (SCI) eligibility; maintain required clearance and Government-approved access throughout assignment.
• Ability to organize physical and electronic records, enter and reconcile data accurately, manage competing suspenses, and follow written procedures.
• Working proficiency with Microsoft Word, Excel, Outlook, and electronic document management or case tracking tools.
• Clear written and verbal communication, attention to detail, and sound judgment when handling sensitive information.
• Ability to work full time on site and complete all required security, facility, and declassification training.

PREFERRED QUALIFICATIONS
• Experience supporting MDR, FOIA, declassification, federal records management, or administrative case processing.
• Experience handling classified records, using SharePoint or tracking databases, and preparing correspondence and document packages.

Salary range for this position is $65,000-$70,000 annually.